(Effective date: May 1 st,2020 )
Robotics Club (“Company”, “We” or “Us” and their connotations) operates a website (URL: httpsss://makemybot.com/) (together called as “Platform”) which is engaged in the service of online tutoring computer science to children.
The parents of the Child or users above 18 years of age are hereinafter referred to as “You”. The term “Users” for the purposes of these Terms shall be read as You and/ or Child.
We do not accept returns or exchanges unless the item you purchased is defective or items are unopened and in the original packaging within 5 days of your purchase with receipt or proof of purchase.
If you receive a defective item, please contact us at info@makemybot.com with details of the product and the defect. You can send the item you consider defective to:
Level 5, Digital Incubation Center, Al Nasser Tower B, West Bay, Doha
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
Return of unopened items in the original packaging within 5 days of your purchase with receipt or proof of purchase is accepted. If 5 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Only regular priced items may be refunded. Sale items are non-refundable.
To follow-up on the status of your return, please contact us at info@makemybot.com.
3. Shipping of Returned Items
To return the item you purchased, please mail it to:
Level 5, Digital Incubation Center, Al Nasser Tower B, West Bay, Doha
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
Contact
If you have any questions about these Terms, please contact us by email or postal mail on the following address:
Name: Make My Bot
E-mail id: info@makemybot.com
Address: Level 5, Digital Incubation Center, Al Nasser Tower B, West Bay, Doha
Make My Bot is committed to STEAM literacy through Gaming, Electronics and Robotics. We believe that early learning robotics introduces STEAM concepts in a playful manner, and even the youngest learners are thrilled by Science, Technology, Engineering, Arts and Math.